Dispatcher (Houston, TX)

Merfish United is the largest master distributor of standard pipe products in the United States. We are seeking a motivated Dispatcher at our Houston, Texas office.

Responsibilities:

  • Dispatch service request based on priority and our service delivery standards with a relentless focus on optimizing positive client service experience
  • Main point of contact with internal and external customers for the transportation department
  • Onboard and acquire carriers to cover all loads.
  • Ensure all loads are completed as requested with documented results.
  • Communicating with internal and external customers with constant updates on transportation.
  • Negotiate freight rates and timing with carriers
  • Preparing dispatch documents, as well as generating bills and invoices
  • Maintaining records of all transported loads.
  • Working knowledge of DOT rules and regulations
  • Performs clerical and other duties as assigned
  • Provide excellent customer service over the phone and in writing

        Requirements:

        • Strong verbal communications skills
        • Well organized, detail oriented, and able to multi-task with great follow-up skills
        • Proficient in Microsoft Office Suite
        • Dispatching: 3 years (Preferred)
        • Customer Service: 1 year (Preferred)
        • Knowledge of DOT regulations (Preferred)

        Use the form on this page to apply.

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